AI Insights

Welcome to AI Insights

AI Insights is an advanced analytics platform designed to help you better understand your customer interactions. By automatically analyzing conversations using EbbotGPT, AI Insights uncovers valuable trends, tracks key topics, evaluates sentiment, and identifies areas for improvement.

Analysis is processed efficiently in the background, typically completing quickly after interactions occur. In some cases, processing times may vary depending on overall system activity.

With AI Insights, you can:

• Monitor the effectiveness of your support teams

• Track trending topics and recurring issues

• Measure customer sentiment and satisfaction

• Make data-driven decisions to improve your services

Currently, AI Insights is available upon request. Please contact us at [email protected] if you are interested in gaining access on your Ebbot account.

Get started by configuring your analysis settings for each of your bots. Once setup is complete, AI Insights will begin delivering actionable insights tailored to your needs.

Setup and ConfigurationUsing the Insights Dashboard