> For the complete documentation index, see [llms.txt](https://docs.ebbot.ai/ebbot-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ebbot.ai/ebbot-docs/core-capabilities/ai-insights-for-chat.md).

# AI Insights for Chat

AI Insights is a analytics engine that automatically processes your conversation data to identify patterns in end user behavior. By analyzing sentiment, resolving outcomes, and categorizing interactions into custom-defined topics, it transforms raw conversation logs into actionable business intelligence.

AI Insights is currently only available for Ebbot Chat platform. 

<figure><img src="/files/vrefJpb6JzNMaYh6alu5" alt=""><figcaption></figcaption></figure>

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[Setup and Configuration](/ebbot-docs/core-capabilities/ai-insights-for-chat/setup-and-configuration.md)
{% endcontent-ref %}

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[Using AI Insights](/ebbot-docs/core-capabilities/ai-insights-for-chat/using-ai-insights.md)
{% endcontent-ref %}