> For the complete documentation index, see [llms.txt](https://docs.ebbot.ai/ebbot-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ebbot.ai/ebbot-docs/integrations/automations-integrations/integration-setup-guides/hubspot-integration-in-automations/actions/create-note.md).

# Create Note

Creates a standalone note in HubSpot that is not attached to any ticket or contact. Use "Add Internal Ticket Note" instead when the note belongs to a ticket.

**Action identifier:** `create_note`. **Reference checked:** 29 September 2026.

## Inputs

| Field     | Type   | Required/default | Meaning                                                                                                                                  |
| --------- | ------ | ---------------- | ---------------------------------------------------------------------------------------------------------------------------------------- |
| `content` | string | Required         | The body text of the standalone note. This field supports HTML formatting. Use HTML tags (e.g., \<br>, \<b>, \<ul>) instead of Markdown. |

## Output shape

Paths are relative to this action's output. Select them from the builder's variable picker; do not add a `ticket` wrapper to actions that return top-level fields. Nullable property fields and empty defaults are not proof that a value was retrieved.

| Path                           | Type           | Meaning                                                                                           |
| ------------------------------ | -------------- | ------------------------------------------------------------------------------------------------- |
| `note`                         | object         | Returned CRM Note data; may be a default object when no data is returned.                         |
| `note.id`                      | string         | HubSpot record ID.                                                                                |
| `note.properties`              | object         | Property values returned for this record; some declared fields may be empty.                      |
| `note.properties.hs_note_body` | string \| null | The body of the note                                                                              |
| `note.createdAt`               | string         | Creation timestamp returned by HubSpot; empty when unavailable.                                   |
| `note.updatedAt`               | string         | Last-update timestamp returned by HubSpot; empty when unavailable.                                |
| `note.archived`                | boolean        | Archive flag returned by HubSpot; defaults to false when omitted.                                 |
| `success`                      | boolean        | True when HubSpot returns created Note data. This does not mean the Note is attached to a record. |
| `exists`                       | boolean        | True when created Note data is returned; false when no Note data is returned.                     |

Property objects can contain additional fields returned by HubSpot. The declared fields above are not a promise that every property is populated.

## Behavior and limits

Creates a standalone CRM Note with the current UTC timestamp. It does not attach the Note to a record. Use Associate Objects with the correct supported type, or use Add Internal Ticket Note when the desired destination is a ticket.

No created Note data produces false flags. Successful creation is not proof of an association. Verify the destination timeline after a separate association step.

See [Troubleshooting](/ebbot-docs/integrations/automations-integrations/integration-setup-guides/hubspot-integration-in-automations/troubleshooting.md) for request errors and retry behavior, or return to the [action catalog](/ebbot-docs/integrations/automations-integrations/integration-setup-guides/hubspot-integration-in-automations/actions.md).