Create Note
Creates a standalone note in HubSpot that is not attached to any ticket or contact. Use "Add Internal Ticket Note" instead when the note belongs to a ticket.
Action identifier: create_note. Reference checked: 29 September 2026.
Inputs
content
string
Required
The body text of the standalone note. This field supports HTML formatting. Use HTML tags (e.g., <br>, <b>, <ul>) instead of Markdown.
Output shape
Paths are relative to this action's output. Select them from the builder's variable picker; do not add a ticket wrapper to actions that return top-level fields. Nullable property fields and empty defaults are not proof that a value was retrieved.
note
object
Returned CRM Note data; may be a default object when no data is returned.
note.id
string
HubSpot record ID.
note.properties
object
Property values returned for this record; some declared fields may be empty.
note.properties.hs_note_body
string | null
The body of the note
note.createdAt
string
Creation timestamp returned by HubSpot; empty when unavailable.
note.updatedAt
string
Last-update timestamp returned by HubSpot; empty when unavailable.
note.archived
boolean
Archive flag returned by HubSpot; defaults to false when omitted.
success
boolean
True when HubSpot returns created Note data. This does not mean the Note is attached to a record.
exists
boolean
True when created Note data is returned; false when no Note data is returned.
Property objects can contain additional fields returned by HubSpot. The declared fields above are not a promise that every property is populated.
Behavior and limits
Creates a standalone CRM Note with the current UTC timestamp. It does not attach the Note to a record. Use Associate Objects with the correct supported type, or use Add Internal Ticket Note when the desired destination is a ticket.
No created Note data produces false flags. Successful creation is not proof of an association. Verify the destination timeline after a separate association step.
See Troubleshooting for request errors and retry behavior, or return to the action catalog.
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