Get Ticket History for Contact

Fetches the ticket history of a specific contact in HubSpot, returning the IDs of their tickets. Useful for understanding a customer's previous support cases.

Action identifier: get_ticket_history_for_contact. Reference checked: 29 September 2026.

Inputs

Field	Type	Required/default	Meaning
contact_id	string	Required	The ID of the contact to get history for
limit	integer	10	The maximum number of tickets to return

Output shape

Paths are relative to this action's output. Select them from the builder's variable picker; do not add a ticket wrapper to actions that return top-level fields. Nullable property fields and empty defaults are not proof that a value was retrieved.

Path	Type	Meaning
contact_history_ticket_ids	list[string]	Associated ticket IDs from the returned association page, capped by limit.
contact_history_ticket_count	integer	Number of IDs in contact_history_ticket_ids, not the contact's total ticket count.
contact_history_first_ticket_id	string	First returned ticket ID; not necessarily the newest. Empty when no associations are returned.
exists	boolean	True when ticket associations are found; use a positive limit.

Behavior and limits

Returns ticket IDs from the contact's ticket associations, not ticket bodies or conversation history. limit (use a positive integer) slices the returned association list; the action does not paginate associations or sort by creation/activity time. The “first” ticket is the first returned ID, not necessarily the newest.

Use Get Ticket for each selected record. No returned associations gives an empty list and exists: false.

See Troubleshooting for request errors and retry behavior, or return to the action catalog.