Whatsapp integration

Bring the power of Ebbot directly into your customers' most familiar messaging channel by integrating it with WhatsApp. This allows users to interact with the bot through a WhatsApp conversation, creating a seamless and efficient support experience. The functionality mirrors the Ebbot chat widget, providing a consistent user experience.

The whatsapp bot is tied to a business phone number in whatsapp, Your users can add it as a normal contact and chat with it like any other person in their contacts.

The page linked below will guide you through the setup process, which involves configuring your WhatsApp Business account and linking it to Ebbot.

You can find the necessary integration credentials, along with these steps with screenshots within your Ebbot account by navigating to Settings -> Integrations -> Channels -> User -> WhatsApp.

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Whatsapp setup guide