Platform User Roles and Permissions

This page is about user role management in the Ebbot platform.

User roles in Ebbot

These are the type of user roles available in Ebbot:

• Owner – highest permission level with full access, suitable for system owner

• Admin – access to everything except some advanced settings and security settings, suitable for team leads

• Chat user – access to everything related to Live chat, suitable for human support agents/operators

• Developer – access to everything, including advanced integrations modules, suitable for Ebbot partners and super users with technical training

Note: we do no longer support for custom user roles.

User roles Chat platform

For more detailed information regarding user roles in Ebbot Chat platform, please visit out customer center and read more about Roles and permission within Ebbot.

User roles Automations platform

Owner, Admins and Developers have access to Ebbot Automations.

Request Developer role

The Developer role is for trained Ebbot users only and enables more advanced integrations permissions. For more information, reach out to us at [email protected].