> For the complete documentation index, see [llms.txt](https://docs.ebbot.ai/ebbot-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ebbot.ai/ebbot-docs/trust-and-security/platform-user-roles-and-permissions.md). # Platform User Roles and Permissions This page is about user role management in the Ebbot platform. ## User roles in Ebbot These are the type of user roles available in Ebbot: * Owner – highest permission level with full access, suitable for system owner * Admin – access to everything except some advanced settings and security settings, suitable for team leads * Chat user – access to everything related to Live chat, suitable for human support agents/operators * Developer – access to everything, including advanced integrations modules, suitable for Ebbot partners and super users with technical training Note: we do no longer support for custom user roles. ## User roles Chat platform For more detailed information regarding user roles in Ebbot Chat platform, please visit out customer center and read more about [Roles and permission within Ebbot](https://customer.ebbot.ai/knowledge/roles-and-permission-within-ebbot). ## User roles Automations platform Owner, Admins and Developers have access to Ebbot Automations. ## Request Developer role The Developer role is for trained Ebbot users only and enables more advanced integrations permissions. For more information, reach out to us at .