# Platform User Roles and Permissions

## User roles in Ebbot

These are the type of user roles available in Ebbot:

* Owner – highest permission level with full access, suitable for system owner
* Admin – access to everything except some advanced settings and security settings, suitable for team leads
* Chat user – access to everything related to Live chat, suitable for human support agents/operators
* Developer – access to everything, including advanced integrations modules, suitable for Ebbot partners and super users with technical training

Note: we do no longer support for custom user roles.

## User roles Chat platform

For more detailed information regarding user roles in Ebbot Chat platform, please visit out customer center and read more about [Roles and permission within Ebbot](https://customer.ebbot.ai/knowledge/roles-and-permission-within-ebbot).

## User roles Automations platform

Owner, Admins and Developers have access to Ebbot Automations.&#x20;

## Request Developer role

The Developer role is for trained Ebbot users only and enables more advanced integrations permissions. For more information, reach out to us at <helpme@ebbot.ai>.


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