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  • Introduction to the Ebbot Platform
  • Ebbot Platform
  • Bot basics
    • Scenarios
    • Entities
    • Triggers
    • Training center
  • Scenarios
    • Cards and syntax
      • File Input
      • Text card
      • Input
      • Buttons
      • Image
      • File
      • Carousel
      • Location
      • List
      • Contact Agent
      • Rating request
      • Custom component
      • CoBrowsing
    • Transition
    • Card properties
  • AI Insights
    • Setup and Configuration
    • Using the Insights Dashboard
  • EbbotGPT
    • Knowledge
      • Data source transformer
      • Source types
        • File
        • Website scrape
        • Docx file
        • TOPdesk API
        • Sitevision API
        • SharePoint API
          • Create app with Sites.FullControl.All permission in Azure
          • Ebbot SharePoint Postman Guide
        • Confluence API
    • Configurations
    • GPT Evaluation
    • Embedder models
    • EGPT models
  • Custom vocabulary
  • Tutorials
    • Create your first scenario
      • Select a trigger
      • Add bot responses
  • Data Object
  • Release notes
  • For developers
    • Ebbot SDK
    • Safe Exchange API / Vault
    • Subdomain manager
  • EbbotGPT API
  • Chatbot & Live chat
    • Install chat widget
    • Chats API
    • Chat widget API
    • Datasource API
    • Sales tracking for live chat
    • Webhook
      • Incoming webhooks
      • Outgoing webhooks
    • SMS API
      • Authentication
      • Send SMS
      • Errors
      • Encoding
    • Python components
    • Intent detection (NLP)
  • Product guides
    • Product data feeds
    • Install guide
    • Product guide events
      • Product guide user events
      • Received events
      • Send events
    • API & webhooks
    • GA4 integration
    • Klaviyo integration
  • Messenger marketing
    • Install popup
    • API & webhooks
  • For chat agents
    • Ebbot Chat
      • Settings modal
      • Queue
      • Topbar Stats
      • Menu
        • Power-Ups!
        • Quick Replies
  • INTEGRATIONS
    • Ebbot Live Chat in Zendesk
      • Setup guide
    • Active Directory - SAML
    • Configure SAML in Azure
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  • It's all about context
  • Language support
  • Needs help?

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Bot basics

PreviousIntroduction to the Ebbot PlatformNextScenarios

Last updated 1 year ago

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These documents will help you get started with Ebbot app and building fantastic bots. If you are new to Ebbot we suggest you to read the introduction section to get a grip of what possibilities we do offer and how you can create and integrate your bots.

It's all about context

At Ebbot we believe that context is king, which is why we auto generate the context for all bots and their scenarios. It ensures intelligent chatbots that understand abstract formulations and provide the opportunity to jump in and out of various topics without having to repeat themselves.

The context is not limited to the conversation since it can be extended in many other ways. For instance:

  • What page the user is on and has visited

  • Device

  • Location

  • Enrich the context with data from other systems like specific customer information

    and much more…

Language support

Ebbot is born in Sweden but he also supports the following languages

👉 Indian Subcontinent

Language          

code

Language          

code

Language          

code

Assamese

as

Bengali

bn

Gujarati

gu

Hindi

hi

Kannada

kn

Malayalam

ml

Marathi

mr

Nepali

ne

Punjabi

pa

Tamil

ta

Telugu

te

Urdu

ur

Language          

code

Language          

code

Language          

code

Burmese

my

Indonesian

id

Javanese

jv

Malay

ms

Sundanese

su

Urdu

ur

Vietnamese

vi

Language          

code

Language          

code

Language          

code

Arabic

ar

Arabic (Egyptian)

arz

Arabic (Levantine)

apc

Arabic (Maghrebi)

ama

Arabic (Mesopotamian)

acm

Arabic (Kuwaiti)

akw

Arabic (Sudanese)

apd

Arabic (Gulf)

afb

Hebrew

he

Uighur

ug

Persian

fa

Language          

code

Language          

code

Language          

code

Armenian

hy

Azerbaijani

az

Chinese

zh

Georgian

ka

Japanese

ja

Kazakh

kk

Kirghiz

ky

Korean

ko

Russian

ru

Tagalog

tl

Tajik

tg

Tatar

tt

Uzbek

uz

Language          

code

Language          

code

Language          

code

Afrikaans

af

English

en

French

fr

Malagasy

mg

Swahili

sw

Yoruba

yo

Language          

code

Language          

code

Language          

code

Albanian

sq

Aragonese

an

Bashkir

ba

Basque

eu

Belarusian

be

Bosnian

bs

Breton

br

Bulgarian

bg

Catalan

ca

Chechen

ce

Chuvash

cv

Croatian

hr

Czech

cs

Danish

da

Dutch

nl

English

en

Estonian

et

Finnish

fi

French

fr

Galician

gl

German

de

Greek

el

Hungarian

hu

Icelandic

is

Irish

ga

Italian

it

Latin

la

Latvian

lv

Lithuanian

lt

Luxembourgish

lb

Macedonian

mk

Maltese

mt

Norwegian Bokmål

nb

Occitan

oc

Polish

pl

Portuguese

pt

Romanian

ro

Serbian

sr

Slovak

sk

Slovenian

sl

Spanish

es

Swedish

sv

Turkish

tr

Ukrainian

uk

Welsh

cy

Language          

code

Language          

code

Language          

code

English

en

Haitian

ht

Spanish

es

Language

code

Multi-Lingual/Code-Mixed (preview)

multilingual

Needs help?

If you need help or have any questions regarding our platform or this document don't hesitate contacting us at hello@ebbot.ai

In addition to talking with bots all day, we use slack as a communication channel for internal and external discussions. If you want access to our slack then send a message to hello@ebbot.ai as well

👉 South-East Asia

👉 Middle-East Asia

👉 Rest-of-Asia

👉 Africa

👉 Europe

👉 North America

👉 Multi-Lingual/Code-Mixed Data

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