Web
Script to implement the snippet
You will find the code under Chat widget/Settings.
Example code:
Settings
Name | Setting | Description |
Avatar |
| Default is a picture of Ebbot. If you choose custom it let's you upload what ever image you want. Supported images are gif, png and jpeg |
Chat bubble icon |
| Default is the ebbot chat icon If you choose custom it let's you upload what ever image you want. Supported images are gif, png and jpeg |
Color | Example | Insert the desired color code or use the built in color picker |
Placeholder text | Example: | The text that is visible in the chats input field by default |
Chat client height |
| Half takes up 60% of the screen, Tall takes up 90% |
Footer |
| Let's you toggle a small footer below the chats input field on or off. |
Chat Client Position |
| Positions the chat to the left bottom corner or the right bottom corner |
Chat client position on mobile |
| Positions the chat to the left bottom corner or the right bottom corner (for mobile only) |
Open chat automatically on page load on mobile? |
| Wether or not to auto-open the chat on page load for mobile (no is recommended) |
Allow different arrow color? |
| Yes shows the colorpicker where you can set the color: Example |
Hide chat |
| Disables the chat for everyone |
Disable pop after internal link in desktop |
| If set to yes the chat wont auto-open when you link to a page within the same domain |
Disable pop after internal link in mobile landscape |
| Same as above for but for mobile (landscape) |
Disable pop after internal link on mobile portrait |
| Same as above for but for mobile (portrait) |
Disable title and badge count for bot messages |
| Yes removes the badge that show number of unread messages |
Sounds for bot |
| Enable and disable the sound for when a new message is received from the bot |
Sounds for agent |
| Enable and disable the sound for when a new message is received from an agent (after handover to a human) |
Show agent typing on chat |
| Wether to send typing indicator or not |
Show agent avatar on chat top |
| Show the agents avatar after handover has been done (top) |
Show agent avatar on chat bubble |
| Show the agents avatar after handover has been done (with messages) |
Clear chat on tab close |
| Resets the chat if the user closes the tab (good for sensitive data) |
Chat language |
| Let you choose what language the chat should be displayed in (menus, buttons and also WCAG-support) |
Min Message Delay (ms) |
| The minimum time in ms that it will take before the message gets sent. Example: |
Max Message Delay (ms) |
| The maximum time in ms that the bot will wait before the message gets sent Example: |
Character Delay (ms) |
| How much time each character adds to the calculated time before the message gets sent. Example: |
Typing Delay (ms) |
| For how long the typing indicator is sent. Example: |
CSS Editor
If you need even more branding possibilities our chat is fully customizable with the use of CSS.
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