Configurations

Persona

Your GPT persona is a way to give your bot instructions on who it is and how it should behave.

• Bot's name and purpose

• Your organisation's name and a short description

• How the bot should write its answer

• Specific behaviour: "If asked about X answer Y"

For more information on how to use the persona click here.

Language

This setting will prompt the bot to speak a specific language. Same as bot - The language set when the bot was created Same as user - The bot imitates the language of the user Custom language - Manually set a language

Data set

Select what data set the bot should use as a source for it answer

Source Retrieval Settings

Create a custom setup for how the Embedder should find sources. For most use cases the default setting is good enough. Above is the default setting of how sources are retrieved.

Retrieving significantly more sources than the default setting can slow down answer generation. Additionally, EGPT models have built-in limits on how many sources they can process, so even if you retrieve 30 sources, the model may not be able to read them all.

GPT model

Ebbot GPT - Select if you want to use one of Ebbot's Models hosted on EU servers by EU companies and fine tuned for customer service.

OpenAI GPT (Azure) - Use OpenAI's model hosted through Microsoft Azure.

Google AI - Access Google's Gemini models through their API.

GPT model versions

We regularly release new models versions that are smarter, faster, cheaper, or include new functionality. The latest model isn't necessarily the best for your use case. Click on EGPT models below to read more about the current models.

Safe Guards

Use one or both of our safeguards, Content Guard and Prompt Guard, to block malicious attempts to generate irrelevant or harmful content. When a safeguard is triggered, it blocks the message from being sent to the LLM that generates a response. Instead, a fallback scenario will be activated. If the safeguard is left unselected, the default catch-all scenario will be triggered.

Content Guard

Content Guard is designed to identify and block common harmful topics. It can detect the following topics:

Prompt Guard

Prompt Guard is designed to identify jailbreaks and prompt injections, which can be described as technical attempts to change the behaviour of the bot.

Safe Guard fallback scenarios

Choose what Safe Guard to enable and select a fallback scenario if you want a specific response for when a Safe Guard has been triggered. For example: "Sorry i can't help you with that, do you have any other questions?"

Correct URLs

Generative AI models may sometimes hallucinate, generating URLs that are not based on your sources or do not exist in reality. By enabling this feature EbbotGPT will replace hallucinated URLs with URLs that it finds in your bots persona or the retrieved sources. + Your bot will never send a link that's not in the persona or sources - Your bot will not be able to follow persona instructions on how to create new links

Advanced

Number of messages in GPT memory - How many messages in the chat history should the GPT model use as a basis for its answer. Changing the following settings usually has a minimal impact on the bot's answers. While adjustments can positively affect specific questions, they might negatively impact others. Use with caution.

Temperature - Recommended setting 0.1

Top P - Recommended setting 0.1

Typ P - Recommended setting 0.5

Top K - Recommeded setting 40