Select a trigger
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Now it's time to choose a trigger. A trigger is an instruction for the bot so it knows when to play out the scenario. The most common way to trigger a scenario is by using the NLP trigger. NLP stands for Natural Language Processing. When using this trigger you will train the bot to understand the intent in a sentence by providing a bunch of variations meaning the same thing. If you can give around 10-15 variations then the bot will have a good understanding and the chances are really high that it will detect similar phrases from your users.
Since we are creating a scenario that should cover questions related to favorite color we will add the following phrases to the NLP trigger. In our example we're only giving 5 phrases but try to reach above 15 NLP phrases on your production bots.