# Settings modal

## Access the settings

<div align="left"><img src="https://2927500783-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQWB_yIsohr3UeVmprb%2F-MTZpWg_C3uILjPbE-iS%2F-MT_1BP2Qsg5hJLMfgU-%2Fimage.png?alt=media&#x26;token=606e512b-ec78-42d6-a2fd-573bf38b6252" alt="The settings is located in the top right corner"></div>

You can freely choose how many chats you want to fit on your screen and how to arrange them. The example above let's you have 3 columns with one row. And it would look like this:

![](https://2927500783-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQWB_yIsohr3UeVmprb%2F-MTZpWg_C3uILjPbE-iS%2F-MT_8Gr9q0oTHAvuR_-K%2Fimage.png?alt=media\&token=403afb99-da9a-46ae-a296-070fb5c543cd)

## Settings modal

If you would like to go deeper into the settings, just click the settings icon (gears) and you will load upp the settings modal.

<div align="left"><img src="https://2927500783-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MQWB_yIsohr3UeVmprb%2F-MT_GxHMeKnNmFDUg1tK%2F-MT_HfoQhLzaa6Dkv0_v%2Fimage.png?alt=media&#x26;token=440d2581-8daf-4791-947a-1067614cef59" alt=""></div>

{% tabs %}
{% tab title="Chat" %}

| **Settings**                                                                                                          | **Description**                                                                                                                 |
| --------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------- |
| Layout                                                                                                                | You can freely choose how many chats you want to fit on your screen and how to arrange them.                                    |
| Show user typing indicator                                                                                            | If enabled you will see a typing indicator when the user is typing                                                              |
| Show inactive agents in the[ topbar stat](https://docs.ebbot.ai/ebbot-docs/for-chat-agents/chat-window/topbar-stats)s | Let's you see not ready agents in the [topbar stats](https://docs.ebbot.ai/ebbot-docs/for-chat-agents/chat-window/topbar-stats) |
| **Performance**                                                                                                       |                                                                                                                                 |
| Animations                                                                                                            | Let's you toggle on or off animations. Caution, animations can be cpu demanding.                                                |
| Memory                                                                                                                | Reduced is less memory demanding and is recommended. Normal will load all chats in queue into memory.                           |
| **Visuals**                                                                                                           |                                                                                                                                 |
| Retina (High-DPI) display                                                                                             | If you are using a retina display this will make the un focused chat to become a bit smaller than the chat in focus.            |
| **Notifications**                                                                                                     |                                                                                                                                 |
| Sound                                                                                                                 | Plays a sound when you receive a notification                                                                                   |
| Browser                                                                                                               | Triggers the browser notification                                                                                               |
| Tab title                                                                                                             | Flashes the tab title when you receive a notification                                                                           |
| **Keyboard Shortcuts**                                                                                                |                                                                                                                                 |
| Left and Right                                                                                                        | Let's you switch chat with your keyboard                                                                                        |
| {% endtab %}                                                                                                          |                                                                                                                                 |

{% tab title="Feedback" %}

| **Feature**   | **Description**                                                                                                                                                         |
| ------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Feedback      | We want your ideas! If you have been thinking about that killer feature please tell us! use this form to send feedback, new ideas or just tell us what you like or not. |
| Report a bug  | If something is not working properly, please tell us!                                                                                                                   |
| {% endtab %}  |                                                                                                                                                                         |
| {% endtabs %} |                                                                                                                                                                         |